ACCESSIBILITY | Mercure Welcome Melbourne
Skip to main content



We are dedicated to making your stay as relaxing and comfortable as possible at Mercure Welcome Melbourne. We have thoughtfully considered the needs of all our guests, prioritizing accessibility to ensure inclusivity and equal access for everyone.

We aim to create a welcoming environment for every guest, including those with mobility challenges with features throughout the hotel and also dedicated accessibility rooms. There are lifts to all public areas, and elevators with braille buttons.

Our professional and friendly team members are trained to meet the specific needs of our guests and are always ready to assist, ensuring the best stay possible.

We look forward to welcoming you to Mercure Welcome Melbourne and providing a comfortable and memorable travel experience.


Mercure Welcome Melbourne has accessible rooms available for those with mobility concerns and they are designed to faciliate ease of movement between spaces.

Louden Restaurant is accessible by lift and there are accessible toilets available in all areas.

Assistance animals are welcome for the duration of a guest’s stay.

Lift buttons have braille and tactile ground surface indicators are in place where needed.

Guests with hearing challenges are provided with lights/bed shaker in the case of emergency.